What Time Does Walmart Service Desk Close? Customer Service Hours UPDATED

An experienced Walmart customer has probably wondered, “What time does Walmart service desk close?”. If this question is also lingering in your mind then you need to know about this Walmart customer service guide. This article will tell you Walmart Service Desk, how you can find it, and the services it provides.

You can use the retail behemoth’s services to improve your Walmart experience. We have put our own experiences as well as extensive research to give you such findings.

Opening and Closing time of Walmart Service Desk

The service hours of Walmart are highly dependent on where it is located. To know about the closing or opening hours, you have to check the specific store. Customer service at Walmart typically opens at 7:00 a.m. and closes at 11:00 p.m.

Check the store hours online or give the customer service hotline a call to make sure you are aware of the most recent information.

How To Find the Operation Hours for the Walmart Customer Service Desk

Using the Walmart Service Desk Locator

– Go to Walmart website and hit on the Store Finder page

– Enter your location like zip code to know where the nearest store is located.

– After you’ve chosen your favorite store, click Store Detail to see the hours of operation, including those for the service desk.

Using The Walmart App

– Launch the Walmart app and the icon resembling the services.

– To know the closing time, you need to enter the after-sale service section.

– Additionally, the app offers a Contact Us option for one-on-one calls with customer support.

Contacting Walmart Customer Service

Contacting the customer service of the store at the desk should be your first step. You can contact them via a phone call, email, or live chat. Customers can Call 1-800-925-6278 to get in touch with a customer representative.

What Services Does Walmart Customer Service Center Provide?

The customer service center at Walmart provides a variety of services to help customers with a range of problems.

Customer Returns

Depending on the location, any Walmart customer service agent is available to help with returns from 7:00 a.m. to 11:00 p.m. Go to the service desk (typically located in front of the store) and they will be happy to help you if they are in their working hours.

Employee Complaints

At the customer service desk, clients can file employee complaints about unfavorable interactions with particular representatives.

Problems With the Store

Contacting the customer service desk to report store issues, like layout or equipment malfunctions, guarantees a resolution.


The customer service desk is where theft incidents can be reported so that Walmart’s security team can take appropriate action.

Out-of-Stock Items

At the Walmart service desk, customers can ask questions regarding items that are out of stock and get information on when the store intends to restock.

Price Matches

At the customer service desk, you can ask questions concerning Walmart’s Price Match policy or submit requests for a price match.


Visit the customer service desk to find out more about MoneyCenter services like sending money or cashing checks.


Stamps are available at Walmart’s customer service desk, providing a practical way to mail letters or packages.

Applications for a Walmart Credit Card

A customer service agent can provide interested customers with details on the application process, as well as any promotions or discounts that may be available for a Walmart credit card.

Walmart Associates

Walmart stores have customer service desks and friendly associates on hand to help customers. These staff members can help with a variety of problems, locate items inside the store, and respond to inquiries about products.


Getting around Walmart’s customer service options and knowing when the service desks are open is essential for a smooth shopping experience. You can maximize Walmart’s customer service by using the Walmart Service Desk Locator and mobile app. Being aware of the opening and closing hours will help you when to visit the retail chain. Walmart’s associates and customer service team are dedicated to assisting you in finding the best solutions. Whether you have general questions, complaints about employees, or need assistance with returns, the associates are there to help you with anything. Make the most of your Walmart shopping experience by being informed and connected.

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