5 Business Mail Providers’ Support: The Best and the Highest Response

5 Business Mail Providers’ Support: The Best and the Highest Response.

As a business owner, your business email is important; it’s your gateway to communicate with the outer world and your employees. You want to make sure that your service provider is the best.

As a system administrator, it’s vital for you to keep every service up and running, and more important is to get support when you need it.

There are many of reviews about the best business email service providers, but there’s almost none about the best business email service providers that offer the fastest and effective response when needed.

(1) WorldPosta

header logo

WorldPosta is promising startup which specializes in business email solutions products.
Their resources center contains help center, knowledgebase, migration guide and admin help.
They have a fast and effective support via ticketing system and personal support by a local agent dedicated to your company.

The unique thing about WorldPosta is the personal support by a local agent dedicated to you, and the RDP (Remote Desktop support).

Ticketing support  ✪✪✪✪✪
Chat support  ✪✪✪✪✪
Telephone support  ✪✪✪✪
RDP  ✪✪✪✪✪
Local agent  ✪✪✪✪✪

(2) GSuite

GSuite from Google offers 24/7 support via three methods; phone, email and chat support. Some language is only available for 5 days a week, 15 hours a day (via chat support).
The Google way is to respect all users, the ability to prioritize issues and the detail-oriented style.

Google also offers customer community forum to help you reach out to the experts, discuss your problems and troubleshoot the problem yourself.

Ticketing support  ✪✪✪✪✪
Chat support  ✪✪✪✪✪
Telephone support  ✪✪✪✪
RDP N/A
Local agent N/A

(3) Office 365

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The famous Office 365 offers a huge library available in their help center, and resources with training and setup threads. If you have an issue, you can easily describe via in their ticketing system and the team will answer you as fast as you need.

Ticketing support ✪✪✪✪✪
Chat support ✪✪✪✪✪
Telephone support ✪✪✪✪✪
RDP N/A
Local agent N/A

(4) Intermedia

Intermedia Hosted Exchange

Intermedia support is very well organized; their phone support team is very helpful, they offer ticketing system as a part of their control panel, and any documentation to help you.

Ticketing support  ✪✪✪
Chat support  ✪✪✪✪
Telephone support  ✪✪✪
RDP N/A
Local agent N/A

(5) iiNet

IiNet is an Australian business mail provider, their support center has a big content about email hosting. If you didn’t find what you need in their library, you can call the sales or the support line. Available only in English.

You can also browse the knowledgebase center that contains the most asked question to help administrators with the basic tasks and troubleshooting.

Ticketing support  ✪✪✪
Chat support  ✪✪
Telephone support  ✪✪
RDP N/A
Local agent N/A

  • Overall
5

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