Fix HP Smart App Windows 11 not Working

We all want a smooth printing experience with our day-to-day printing chores for personal or corporate purposes. However, printing documents does not always give a pleasant time. If you are also facing printing issues with the native printing app of HP on Windows 11, we might just have the fix for you.

It can be annoying to run into problems with the HP Smart App on Windows 11, as this can interfere with your smooth printing experience. We’ve put together an in-depth piece of solutions to fix the HP smart app Windows 11 not working.

1. Use These Fast Fixes to Troubleshoot

  • Make sure the cables that go from your computer to your printer are firmly inserted into the ports.
  • Replug the cables after unplugging them to ensure a correct connection. The computer you are using in relation to the wireless printer must have a mutual network.
  • To automatically find and resolve any problems, open Windows Settings, go to System > Troubleshoot > Other troubleshooters, and launch the Printer troubleshooter tool.

2. Set up the Smart App from HP

HP smart app lets you contribute to the utilization of the features the app provides for HP printers. Users who pair the Smart App with an HP printer can manage and directly print documents using the HP Smart App. Here’s how to initiate the setup.

  • Go to the Microsoft Store and click on the HP Smart app download link. Launch the app by clicking Install, then choose “Set Up a New Printer.”

  • If the app is already installed on your computer, use a dependable Windows app uninstaller to carry out a clean uninstall of the HP Smart app.
  • Reconfigure your HP printer as instructed on the screen.
  • After setting up, restart your computer to update settings and guarantee the app integrates seamlessly.

If the HP smart app cannot detect any printer, outdated hardware may be at fault. In such case, visit the website of the drivers of HP printers and get the latest driver.

Fix 3: Use the HP Print and Scan Doctor Tool as the third fix.

  • Download the HP Print and Scan Doctor application by going to the HP Support website.
  • Launch the tool by running the setup file and hit “Start” to begin the troubleshooting procedures.

  • For reliable diagnostic results, make sure you have a steady internet connection.
  • This tool handles every aspect of troubleshooting, from diagnosis to solution implementation. Run it whenever a Windows printer-related problem arises.

Fix 4: Adjust the HP Printer’s Parameters:

  • The first thing to do here is to open the HP Smart App, so open the app however you please.
  • To access printer settings, select “Printer Settings” from the printer dashboard screen.
  • For best results, adjust your printer’s settings in the new window as necessary.
  • Now verify the configuration by making sure the settings on your printer correspond to the amount of printing you need to do.

Fix 5: Take Out and Put Back Your HP Printer

Whenever your Printer does not want to get recognized by your PC, then re-plugging it can resolve the issue. However, the process also requires you to re-add it again in your computer.

  • Launch the Windows search app by pressing Win + Q.
  • Type “Add a printer or scanner” into the text field, then choose the appropriate option.
  • To disconnect and reconnect your printer, click the “Remove” button after selecting your printer’s name in the Printers & Scanners window.

  • Select the option that adds a new printer or scanner to add your printer again after it has been removed. As an alternative, reconnect your printer using the HP Smart app.
  • If your PC isn’t detecting your printer even with the right setup and cable connected, you need to do this step.

Fix 6: Restart every HP printer service

  • Fire up the Windows Services on your system.
  • Find HP Print Scan Doctor Service among the many Windows services and right-click > “Restart.”
  • One by one, locate and restart each of the following services:
Spooler service for printers

Notifications and printer extension services

Workflow for Printing services

These services are essential to the operation of your printer. Restarting them frequently fixes problems and brings back the functionality of your printer.


With careful attention to these troubleshooting steps, you can resolve common issues with the HP Smart App on Windows 11. For a more customized solution, use specialized tools like the HP Print and Scan Doctor. If connectivity problems continue, change the settings for best results and re-add your printer. With this all-inclusive method, you can eliminate potential printing troubles and hello to a hassle-free HP printer experience on Windows 11.

You Might Also Like