How to Fix Microsoft Store Error Code 0xc002001b

It can be annoying to run into the Microsoft Store error code 0xc002001b since it prevents you from installing apps and services you need. This annoying error frequently results from problems with the Microsoft Store cache, leaving users looking for a quick fix. Don’t worry, this thorough guide is designed to lead you through practical solutions and guarantee a flawless Microsoft Store encounter.

We can help you with anything from reinstalling the Microsoft Store app and keeping up with the most recent Windows patches to cleaning the cache, restarting critical services, and using troubleshooters. Get rid of the 0xc002001b error and take back control of your Microsoft Store capabilities. Let’s get started with the actions that will resolve this issue and restore the smooth operation of your Microsoft Store.

Solution 1: Format the Cache of the Store

Error code 0xc002001b is frequently caused by a corrupted Microsoft Store cache. Take these actions to address this:

  • To launch the Run command prompt, press the Windows+R buttons.
  • Press Enter after typing “wsreset.exe” to remove the Microsoft Store’s cache.

  • Wait for some time and run the Microsoft Store application. Running this trick on your computer will show that error 0xc002001b has been fixed.

Solution 2: Restart Microsoft Store Install Service

The Microsoft Store Install Service is essential to the Microsoft Store‘s correct operation. Follow these instructions to restart the service if error 0xc002001b continues:

  • In the search box, type “Services” after clicking Start.
  • To open the Services app, click on the option that matches the closes with your result.

  • Select “Microsoft Store Install service” with a right-click, then select “Restart.”

  • Open the Microsoft Store app after the service restarts to see if the error has been fixed.

Solution 3: Troubleshoot the Microsoft Store

Error code 0xc002001b is one of the many problems that can frequently be resolved by using the Windows Store app helper. Windows provides useful assistance to its users in the form of troubleshooting. We can use such tools to try to solve the Microsoft Store error.

Take these actions:

  • Launch the Settings app by clicking Start.
  • Select Other Troubleshooters under System > Troubleshoot.
  • To launch the troubleshooter, click on the Run button.

“Find and fix problems with Microsoft Store Apps” is an app that can be opened on Windows 11 (version 23H2 or later). Once finished, try opening the Microsoft Store again to see if the issue has been fixed.

Solution 4: Reinstall Microsoft Store Completely

If you have the capacity to run Microsoft Store from scratch then you reinstalling it would be a smart decision. You do not have to worry about the specific bug that is causing the error. Just installing the program again will reset things to default therefore solving the problem as well. Reinstalling the Microsoft Store could work if it’s the installation that’s broken:

  • Start PowerShell in administrator mode.
  • Execute the following command: Remove-AppxPackage | Get-AppxPackage -all users WindowsStore.
  • Restart PowerShell with administrator privileges.
  • To reinstall the Microsoft Store application, execute the command.
  • Restart your computer after the reinstallation, and the error 0xc002001b ought to go away.

Solution 6: Update Windows

The Windows 10 OS update KB5015020 for Windows 10 was introduced to fix some Windows issues. Among the handful of rectifications, the Microsoft Store installation problem was one of them. It resolves problems that hinder the installation of Microsoft Store applications that many users of Windows are facing. The update KB5015020 is available for versions 20H2, 21H1, and 21H2 supporting all editions.

To make your Windows run the up-to-date version, take the following actions:

  • To access Windows Settings, press Windows + I. Then, choose Update & Security.
  • Click Check for updates after selecting Windows Update.
  • Install the update if available by clicking on “Install”.
  • The update will complete and a prompt will ask you to restart. Click on the option that will restart your computer.

You may be able to fix the Microsoft Store error code 0xc002001b by keeping Windows updated.


Although error code 0xc002001b can be annoying, there are easy fixes for it so you can resume using the Microsoft Store without any problems. These methods provide a thorough way to fix the problem, whether it’s cleaning the cache, restarting services, troubleshooting, or reinstalling the Microsoft Store app. Furthermore, keeping up with Windows updates guarantees that your system has the most recent fixes installed. By using these techniques, you can get rid of the annoying error code 0xc002001b on your Microsoft Store. Please share any more workable solutions you may have in the space provided for comments below!

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