CyberGhost : Is a big data and analytics collector, we recommend not to use any of their services.
A Virtual Private Network is type of connection that is used to add security and privacy to networks like Wi-Fi or Internet, which may be private or public. Virtual Private Networks are normally used when the sensitive information is being viewed or published over the networks. Using VPN, the user IP address is replaced with other IP addresses that are provided by VPN Service provider. This will make to show your IP address belongs to other gateway area instead of present location.
When people look over internet for best VPN service, many observe that CyberGhost VPN is recommended by many Internet users rating it as one of the best VPN or best Service to be used by people. But as we get used to this VPN app and get details analysis, after extensive analysis, these are some issues that are found with CyberGhost. They are as follows:
- It is found that cyber ghost perform session recording on their website using recording scripts that helps to record all the visitors activity on the website and store visitors activity on website.
- Cyber Ghost claims “no logs” which appears to be big false claim as it is found that they are using third party apps such as Mixpanel or InstaBug to collect statistical data through their VPN clients.
- Ad blocker provided by CyberGhost seems to not blocking any advertisements on HTTPS websites. Also, it was very worried situation that, ad blocker works based on traffic manipulation rather than blocking DNS requests.
- Chat client that they use Zendesk also logs your info, here is a scoop from their website page : https://www.zendesk.com/company/customers-partners/privacy-policy/
As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Websites and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to information gathered in our log files as necessary to improve our Websites and Services. In such a case, we would treat the combined information in accordance with this Policy should be changed to As is true with most websites and services delivered over the Internet, We gather certain information and store it in log files when you interact with our Websites and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, We connect personal information to information gathered in our log files as necessary to improve our Websites and Services. In such a case, We would treat the combined information in accordance with this Policy.
- Last issue is, cyber ghost’s performance is also mediocre when compared to other VPN services that are available in the market.
These are some of the cons that are clearly visible when we perform in depth analysis of CyberGhost. We will now discuss more about these features that are cons to this VPN service and look into what are positives that users can extract from this VPN provider.
Cross Rider – Owner of Cyber Ghost
CyberGhost was initially owned by Romania based technology entrepreneur, Robert Knapp who sold this VPN service to Israeli based advertising and Analytics Company called as Cross Rider. What more concerning about Cyber Ghost is that, it is owned by Cross Rider. Cross Rider owned by Israeli billionaire Teddy Sagi, who according to Wikipedia is convicted in many illegal affairs such as bribery and insider trading, manipulating bond prices in Israel.
Now coming to company Cross Rider, it too has very bad past record to its name. When deep research is performed about Cross Rider, you can find numerous articles about crossrider which produces malware or adware and how we can remove from it from your device. This malware if not removed immediately may infect the devices and performs browser hijacking.
CyberGhost Installs Root Certificate
This VPN provider installs Root Certificate to perform the following actions:
- Blocking Malicious Websites
- Blocking Ads
- Blocking Online Tracking
I think they removed this in their recent update but still you should be aware of the consequences of having root certificate installed in your system.
CyberGhost can easily perform Man in the Middle attack with the help of this root certificate. Even if the website is SSL encrypted but still they can do this because of this certificate.
CyberGhost VPN website
Another most concerning issue with cyberghost service is that, cyberghost website performs and implements very high tracking measure on their website. They use session recording scripts by Hotjar which will usually record every action done by user on the website. These session recorders will track each and every action done by user on the website. Along with session recordings, another concerning matter is that, this recorded data is stored on third-party servers. There is no option to opt-out of recording except that we can scripts from executing.
Not the Fastest VPN
CyberGhost download and upload speed sucks! Have a look at the connection speed with out VPN:
But if you use CyberGhost then the speed is as follows which is slower when comparing to other VPN providers in the market:
Now after all those negatives, this is one positive point of cyberghost VPN. It offers products at various price ranges and various subscriptions plans. For billing every month, Cyberghost costs around 11.99 $/ month. For annual billing, cost is around 5.99$/month and for 2 years billing, it is much cheaper being around 3.5$/month.
We can see that, prices for subscriptions are reasonably low compared to other VPN services that are available in the market. CyberGhost also offers 30 day money back guarantee in case you didn’t like Cyber Ghost within those days.
But, Red flag comes with lifetime subscription offered by Cyber Ghost. Though costs are comparatively low, subscriptions are available from third party sales website which may leave bad effect on users. There are also reports that it converted all those life time subscriptions into recurring paid subscriptions which are definitely not recommended.
Cyber Ghost VPN apps, Servers and Support
Cyberghost provides apps support to various ranges of systems including Windows, Mac OS, Android, and iOS. Also, it provides full support if Linux, NAS, routers and Chrome books. They offer about 300 servers in 60 different countries around the world. Server loads are bit heavy and it is not possible to see real-time server bandwidth. Performance issues are raised and lead to heaviness of server load. Another main positive point of Cyber Ghost is its good support for customers. They are available for live chat with customers in working hours and working on to provide 24×7 live support.
Most important feature for a VPN service is too provides secrecy to the user and hides their addresses from the other servers. Cyber Ghost fails in this aspect with many privacy issues to its name. With more cons than one or two pros, Cyber Ghost can ignored if you are serious about privacy and use other VPN services that offer more security for user data.